1 in 3 ACO REACHs use Mabel for voluntary alignment
Mabel’s industry leading voluntary alignment solution helps ACOs capture tens of thousands of unaligned lives across their participating providers.
Demonstrated success in ACO REACH
>250,000
voluntary alignment forms processed
+30%
increase in alignments over 12 months
10X ROI
and more cost-effective than in-house teams
OUR VALUE
The premier end-to-end voluntary alignment solution for ACO REACH
Superior results
With a robust portfolio of beneficiary engagement approaches (direct mail, email, in-clinic) and volume-tested workflows, Mabel helps ACO REACHs target more beneficiaries and achieve higher yields (V0-V2 errors < 1%), ultimately leading to dramatic increases of new alignments.
Turn-key solution
Mabel handles all aspects of voluntary alignment—campaign execution, response processing, submission preparation, and auditing—taking the administrative burden off of both providers and ACO administrators so they can focus on strategic and other high value functions (provider engagement, etc.).
Substantial cost savings
Mabel’s tailor-made technology solution, coupled with its economies of scale (millions of mail pieces sent out annually, 5-10K forms processed weekly), result in costs that are usually one-fifth or lower of in-house operations (typically 2-3 FTEs).
CASE STUDY
Mabel helps an ACO REACH grow its aligned lives by 30% in 1 year
Why Mabel for ACO REACH
<1% preventable rejection rate
Reduce the rate of preventable errors (V0-V2) through Mabel’s proprietary technology and QC processes
Real-time analytics
Track all alignments across all participating providers and all channels in one place, providing real-time visibility into each quarter’s performance
Stay compliant
Maintain an audit trail of all ACO communications to every beneficiary for 10 years and respond to CMS audits with ease
Multi-channel outreach
Generate new alignments via all CMS-approvable channels—mail, email, QR code/web, and in person
Multilingual options
Execute campaigns in any language—English, Spanish, Chinese, Vietnamese, Korean, Russian, and more
Automate member communications
Send voluntary alignment campaigns, beneficiary notification letters, population health reminders, and more
CASE STUDY
Mabel helps ACO REACH capture >90% of PY23 HEDR data in 2 weeks
A full suite of ACO REACH solutions
Health Equity Data Reporting (HEDR)
Mabel helps ACO REACHs capture up to 0.2% of the ACO Benchmark in a compliant way through a combination of EMR data aggregation, practice-specific and patient-specific online HEDR surveys, tracking progress across your network, and crosswalking all inputs into the final CMS submission file. Mabel has a unique approach for collecting both PY23 demographic and PY24 SDoH data, including the North Carolina and AHC survey options.
Beneficiary Notification Letters
Mabel eliminates the need to manually scan and store returned mail envelopes by utilizing USPS Mail API-tracking to identify undelivered mail, and identifies alternate addresses by cross-checking against provider’s EHR data
Provider Notification Letters
Similar to Beneficiary Notification Letters, Mabel makes it easy to generate, send, and track personalized provider notification letters
Retention, Realignment, & Retargeting Voluntary Alignment Campaigns
Mabel supports a number of voluntary alignment campaigns in order to retain, realign, or retarget Medicare beneficiaries.
Retention campaigns aim to voluntary align previously claims-based beneficiaries who are predicted to churn based on claims data
Realignment campaigns are sent to beneficiaries aligned with a retiring or terminated provider NPI within a continuing TIN with the goal of moving the patient to an active NPI within the same TIN
Retargeting campaigns are sent to patients who submitted a voluntary alignment form that was marked invalid due to missing a signature or date
With Mabel, we have a partner that helps us manage a compliant, effective voluntary alignment process - allowing more beneficiaries to receive better, more coordinated care. Mabel has supported our growth and streamlined our voluntary alignment operations.
Head of ACO Operations & Strategy
With Mabel, a lot of work and worries are taken out of our hands. Given the strict regulatory environment we’re working in and the risk of error, we are appreciative of Mabel’s solid preparations, well-organized workflows, and careful oversight. At the same time, they are responsive and flexible!
Marc Berg
CEO, Penn Ave Health
As a growing home-based care provider, we have limited avenues to conduct voluntary alignment. Thankfully, not only have Mabel’s processes saved countless administrative hours, their direct mail campaigns generated far better results across our network than our previous in-house efforts.
VP of ACO REACH
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Learn how Mabel is increasing voluntary alignments and streamlining processes among leading ACO REACHs.